Hallo,
die Beschwerde der Schwiegermutter, keine gescheit scharfen Messer im Hause zu haben, konnte ich natürlich nicht auf mir Sitzen lassen...
Nach viel Recherche sollte es dieses Messer sein: Kochmesser :: SIROU KAMO Kamo-to Kenyo mit Honba-Zuke 180mm :: MESSERKONTOR
@Mr. Pink: DANKE - Deine Beiträge zu Messer und Schärfen sind lehrreich. Fragen per PN hast Du spürbar gerne und rasch beantwortete.
Mangels japanischer Sprachkenntnisse konnte ich dieses Messer via Internet nicht finden, stieß jedoch auf: White Rabbit Japan
Die positive Erfahrungen möchte ich mit Euch teilen. Nachfolgend die Kosten, mein Fazit und die Chronologie der Bestellung.
Der deutsche Zoll hatte die Verpackung komplett geöffnet. Alle Belege sind angehängt. Für Nachahmer noch dieser wichtige Link zum Zoll: Zoll online - Sendungen mit geringem Wert
Kosten:
129,89 USD (Messer inkl. Inlandporto)
+ 23,66 USD (Porto)
+ 0,00 EUR (Zoll)
+ 18,58 EUR (Einfuhrumsatzsteuer)
-----------------------------------------
= 172,13 EUR (obige USD Beträge bereits umgerechnet)
EK versus VK Whiterabbitjapan:
Einkaufspreis ohne Inlandporto: 8000 Yen = ca. 83 EUR
Verkaufspreis inkl. Inlandporto: 129,89 USD = 106,13 EUR
Anhang anzeigen EK Beleg.pdf
Anhang anzeigen Messer - Import aus Japan.pdf
Anhang anzeigen Zollmeldung-Steuerbescheid.pdf
Mein Fazit:
Ca. 35 EUR weniger ausgegeben aber auch eine Menge Risiko eingegangen. Whiterappitjapan ist ein seriöses Unternehmen mit sehr guten Kundenservice und fairer Marge.
Chronologie:
12.06.: Anfrage an Support
13.06.: "Dear xxx,
Thank you very much for your request.
Could you please provide us the link you have in Germany? We are sorry, but we are having hard time finding/identifying the item.
We appreciate your help. Please let us know if you have any questions.
Sincerely,
yyy
Director of Operations"
14.06.: "Dear xxx,
Thank you very much for the link. We made a quick search and learned that the knife is not so widely available. We will make more research to look for the place where we can purchase the item. We will get back to you once we find it out.
Sincerely,
yyy
Director of Operations"
18.06.: "Dear xxx,
We are sorry that it took time to get back to you.
We could successfully contact to the manufacturer. They said that they currently do not have the item in stock, but they can make it for you if you can wait for about 10 days.
Here is the quote in case you can wait. Please read this email carefully in order to proceed with your order. We can provide your requested item(s) for the following price:
=REQUESTED ITEM(S)=
-qty 1 Kamotou's Knife shown in the following link: US$129.89
Kochmesser :: SIROU KAMO Kamo-to Kenyo mit Honba-Zuke 180mm :: MESSERKONTOR
*This price includes the product cost, local tax, inbound shipping, all transaction charges related to payment and our handling fee.
To proceed with this purchase, please follow the payment instructions below.
=SHIPPING=
We bill actual shipping charges - we don't mark-up the shipping costs to make a profit. Since we don't have these items in hand, we are unable to determine the exact shipping cost. Once your request item(s) arrive at our office, we'll send a second payment request for the shipping charges.
You can estimate your shipping charges using the rate schedules below:
EMS:
EMS Rates - JP Post
Airmail (Printed Matter/Small Packet):
Airmail Rates - JP Post
=PAYMENT=
You can remit your payment for the product portion of this request using the following link. After entering your Ticket ID (shown in the subject line of this email) click "add to cart" and proceed to checkout. During the checkout, please select the first option ($0.00) in the SHIPPING METHOD section so that additional charges are not added to your total.
White Rabbit Express Shop White Rabbit Express Custom Quote
*Our site will soon be undergoing system maintenance. If the above payment link is not available, please try submitting your payment at a later time. If you have a PayPal account, you can submit your payment directly to our PayPal account at orders@whiterabbitpress.com. It would be very helpful if you could notify us once you submit your payment via PayPal.
We are very sorry for the inconvenience caused.
*Please note: Due to the unique nature of custom ordered items, we are unable to process any refunds or exchanges once we receive your first payment.
We look forward to your order. Please let us know if you have any questions.
Sincerely,
yyy
Director of Operations"
Daraufhin: User-Account bei White Rabbit eröffnet, Bestellung ausgelöst und 129,89 USD via Paypal bezahlt
02.07.: Status-Nachfrage per Email und Antwort innerhalb von 6h
05.07.: Artikel eingetroffen, Angebot zu Versand erhalten, zugehörige Ticket-ID im Warenkorb und per Paypal bezahlt
06.07.: "Dear xxx,
We are sorry but we are not sure what you mean by the sentence below:
- have purchase receipt/no receipt in the box (in case there is a doubt)
Does this mean that you would like us to include the real receipt (which we purchased from the actual store) and do not include our receipt (White Rabbit Press packaging slip & invoice?)
We are sorry for the inconvenience but we look forward to your reply.
zzz
Order Processing Manager"
& gleich beantwortet
09.07.: Messer wurde versendet, Online Tracking war möglich
14.07.: Zustellversuch durch DHL Express
16.07.: Bei DHL Zoll
bezahlt und Messer entgegen genommen 
Zu Hause wurde dann die zweckmässige Verpackung geöffnet und ein unbeschädigtes Messer gestreichelt...
die Beschwerde der Schwiegermutter, keine gescheit scharfen Messer im Hause zu haben, konnte ich natürlich nicht auf mir Sitzen lassen...
Nach viel Recherche sollte es dieses Messer sein: Kochmesser :: SIROU KAMO Kamo-to Kenyo mit Honba-Zuke 180mm :: MESSERKONTOR
@Mr. Pink: DANKE - Deine Beiträge zu Messer und Schärfen sind lehrreich. Fragen per PN hast Du spürbar gerne und rasch beantwortete.
Mangels japanischer Sprachkenntnisse konnte ich dieses Messer via Internet nicht finden, stieß jedoch auf: White Rabbit Japan
Die positive Erfahrungen möchte ich mit Euch teilen. Nachfolgend die Kosten, mein Fazit und die Chronologie der Bestellung.
Der deutsche Zoll hatte die Verpackung komplett geöffnet. Alle Belege sind angehängt. Für Nachahmer noch dieser wichtige Link zum Zoll: Zoll online - Sendungen mit geringem Wert
Kosten:
129,89 USD (Messer inkl. Inlandporto)
+ 23,66 USD (Porto)
+ 0,00 EUR (Zoll)
+ 18,58 EUR (Einfuhrumsatzsteuer)
-----------------------------------------
= 172,13 EUR (obige USD Beträge bereits umgerechnet)
EK versus VK Whiterabbitjapan:
Einkaufspreis ohne Inlandporto: 8000 Yen = ca. 83 EUR
Verkaufspreis inkl. Inlandporto: 129,89 USD = 106,13 EUR
Anhang anzeigen EK Beleg.pdf
Anhang anzeigen Messer - Import aus Japan.pdf
Anhang anzeigen Zollmeldung-Steuerbescheid.pdf
Mein Fazit:
Ca. 35 EUR weniger ausgegeben aber auch eine Menge Risiko eingegangen. Whiterappitjapan ist ein seriöses Unternehmen mit sehr guten Kundenservice und fairer Marge.
Chronologie:
12.06.: Anfrage an Support
13.06.: "Dear xxx,
Thank you very much for your request.
Could you please provide us the link you have in Germany? We are sorry, but we are having hard time finding/identifying the item.
We appreciate your help. Please let us know if you have any questions.
Sincerely,
yyy
Director of Operations"
14.06.: "Dear xxx,
Thank you very much for the link. We made a quick search and learned that the knife is not so widely available. We will make more research to look for the place where we can purchase the item. We will get back to you once we find it out.
Sincerely,
yyy
Director of Operations"
18.06.: "Dear xxx,
We are sorry that it took time to get back to you.
We could successfully contact to the manufacturer. They said that they currently do not have the item in stock, but they can make it for you if you can wait for about 10 days.
Here is the quote in case you can wait. Please read this email carefully in order to proceed with your order. We can provide your requested item(s) for the following price:
=REQUESTED ITEM(S)=
-qty 1 Kamotou's Knife shown in the following link: US$129.89
Kochmesser :: SIROU KAMO Kamo-to Kenyo mit Honba-Zuke 180mm :: MESSERKONTOR
*This price includes the product cost, local tax, inbound shipping, all transaction charges related to payment and our handling fee.
To proceed with this purchase, please follow the payment instructions below.
=SHIPPING=
We bill actual shipping charges - we don't mark-up the shipping costs to make a profit. Since we don't have these items in hand, we are unable to determine the exact shipping cost. Once your request item(s) arrive at our office, we'll send a second payment request for the shipping charges.
You can estimate your shipping charges using the rate schedules below:
EMS:
EMS Rates - JP Post
Airmail (Printed Matter/Small Packet):
Airmail Rates - JP Post
=PAYMENT=
You can remit your payment for the product portion of this request using the following link. After entering your Ticket ID (shown in the subject line of this email) click "add to cart" and proceed to checkout. During the checkout, please select the first option ($0.00) in the SHIPPING METHOD section so that additional charges are not added to your total.
White Rabbit Express Shop White Rabbit Express Custom Quote
*Our site will soon be undergoing system maintenance. If the above payment link is not available, please try submitting your payment at a later time. If you have a PayPal account, you can submit your payment directly to our PayPal account at orders@whiterabbitpress.com. It would be very helpful if you could notify us once you submit your payment via PayPal.
We are very sorry for the inconvenience caused.
*Please note: Due to the unique nature of custom ordered items, we are unable to process any refunds or exchanges once we receive your first payment.
We look forward to your order. Please let us know if you have any questions.
Sincerely,
yyy
Director of Operations"
Daraufhin: User-Account bei White Rabbit eröffnet, Bestellung ausgelöst und 129,89 USD via Paypal bezahlt
02.07.: Status-Nachfrage per Email und Antwort innerhalb von 6h
05.07.: Artikel eingetroffen, Angebot zu Versand erhalten, zugehörige Ticket-ID im Warenkorb und per Paypal bezahlt
06.07.: "Dear xxx,
We are sorry but we are not sure what you mean by the sentence below:
- have purchase receipt/no receipt in the box (in case there is a doubt)
Does this mean that you would like us to include the real receipt (which we purchased from the actual store) and do not include our receipt (White Rabbit Press packaging slip & invoice?)
We are sorry for the inconvenience but we look forward to your reply.
zzz
Order Processing Manager"
& gleich beantwortet
09.07.: Messer wurde versendet, Online Tracking war möglich
14.07.: Zustellversuch durch DHL Express
16.07.: Bei DHL Zoll
bezahlt und Messer entgegen genommen Zu Hause wurde dann die zweckmässige Verpackung geöffnet und ein unbeschädigtes Messer gestreichelt...
Anhänge
Zuletzt bearbeitet:
